We all have a collection of things in our lives that we would like to change. When it comes to change, we often find that it's a lot harder than we expect it to be. Even small things turn out to be much more difficult that we think they should be. The problem comes down to control.

In order to change something to be exactly the way you want it, you need to control it. If you try to change something you have no control over, you will fail. A lot of coaches and consultants will get you to draw diagrams showing the things you control vs the things you don't. The message is that you can change the things you control and can only influence the things you don’t. If you want to change something the way to do that is to expand your sphere of control - try to gain control of the thing you want to change. Unfortunately, 99% of those diagrams are completely wrong. We generally have control over far less than we think we do.

Leadership, CoachingDave Martin13 April 2021control, influence, leadership, coachingComment

Self Care in Stressful Times

Last time I talked about the importance of self care and how caring for self is what really enables caring for others. Care for self is what recharges our reserves and gives us the energy to do the same for others. Care for others without care for self is draining and unsustainable. This time I'm going to talk about some strategies for practising self care in stressful times. This really applies all the time but is particularly relevant when we are under unusual stress.

This past 12 months have been a very difficult time for many, if not most of us. Pandemics, lockdowns, work insecurity, added to natural disasters and a long overdue reckoning on racial injustice made for a very stressful time. During stressful times, self care is especially important and many people recognised that at the beginning of the pandemic. There was a lot of talk initially about using the lockdowns to reset and invest in self care (Covid baking, sourdough, cooking, exploring your neighbourhood, investing in home exercise equipment, colour coding your bookshelves). Followed a few months later by guilt and shame at not being able to maintain that initial drive long term. Many people found themselves paralysed and unable to even start the simplest of projects. Lots of time but no energy.

Leadership, CoachingDave Martin16 March 2021self care, leadership, stressComment

Care for Self as Well As Others

Last time we looked at care as a leadership strategy - how care for others is the key to great leadership. Leaders who truly care for the welfare of others and demonstrate that continuously are the ones who can lead their teams and organisations through uncertainty because their people are more willing to follow and try different things. Care builds trust and trust is needed if you want someone to move willingly out of their comfort zone and try something new. Particularly if that change will be an uncomfortable or difficult one.

There was one aspect of care though that I didn't talk about and it's a really important one - always remember that care is not just for others. Care for Self is really important, and, sadly, often overlooked. I have seen many leaders who care very deeply about their people and their organisation. They devote themselves to their organisation and their teams and they work tirelessly to make them better. And they completely neglect themselves.

Leadership, CoachingDave Martin2 March 2021care, leadership, self careComment

Care as a Leadership Strategy

Last time I talked about the 3 C's required for people to feel empowered - Clarity, Competence and Care. We need all 3 for people to feel empowered. They need the skills to do the job right (competence), they need the information to make the right decision (clarity) and they need to feel that the organisation and its leadership are asking them to step up and take responsibility because it's the right thing for them, not the thing that will make the most profit or allow more downsizing (care). It should make their jobs better and more fulfilling, it should help them grow and advance their careers. If all 3 C's are present, people will feel empowered.

So care is essential for empowerment, but that's not all. My view is that care is the single most important quality that sets great leaders apart from everyone else. These days, care is not something we talk about a lot in a business context. There might be an "Employee care" section of the HR website which lists the services you can call when the stress of your job gets too much, but there is very little actual care involved in modern business. You are more likely to hear words like "data driven" than "care driven". I mean, most organisations call people "resources" without even cringing a little (and treat them like resources as well). Actual, real care and compassion for people is missing in modern organisations and I strongly feel that it needs to be brought back. Not just because it's good for people, but because it's good for business as well.

Leadership, CoachingDave Martin16 February 2021leadership, care, compassionComment

The Three C's of Empowerment

Hi folks, first post back after the break. I hope you all had a great holiday season and that the new year is treating you kindly (at least kinder than last year). I thought today that I would go back to a topic that I have covered before, because I think I left something important out when I covered it the first time. I have written before about empowerment and what conditions need to exist before people will accept that empowerment (here) . Empowerment isn't something you can just give to someone and expect it to work, they need to accept the responsibility and authority that they are given. If they don't accept it, they will be empowered on paper but will still turn to the hierarchy to make decisions for them.

I said before that there are two key things that need to exist in order for people to accept empowerment - clarity and competence. Clarity is the organisational clarity around why the decision needs to be made and what the operational constraints and limits are on the options that can be considered. Competence is the skills and other knowledge that someone needs in order to operate in that space. Without those two, no matter how much you tell people they are empowered to act, they will not do it. Unless they feel competent and have the right clarity, empowerment will not happen. All that still holds from when I originally wrote it, but I left something out. There is a third C - Care.

Leadership, CoachingDave Martin2 February 2021empowerment, care, compassion, leadershipComment

Learning To Separate People And Their Ideas

I'm sure we have all been in this position - you are in a meeting where ideas are being shared. Someone puts forward an idea and someone raises an objection. The raiser of the idea reacts as if they have just been punched in the face - angry, defensive, aggressive. Or sullen, withdrawn, silent. Fight or flight. And all because someone raised an objection to their idea. People tend to hold their ideas very tightly. They identify with them. They are their idea. So an attack on their idea is very literally an attack on them.

Or what about this one - you were just in a meeting and someone says to you "that was a pretty bad idea they raised.. what a fool they must be". In this case we are associating the idea with the character of the person who raised it. The idea was bad so therefore, by extension, they must be bad. We see both of these situations all the time. Both associating strongly with your own ideas, and conflating the quality of an idea with the attributes or character of the person who raised it, are things most of us do all the time, and they are both extremely unhelpful.

CoachingDave Martin27 October 2020coaching, personal growth, mindset, learning, leadershipComment

What makes a leader great?

Last time we asked the question - "What makes a great leader?" and in order to answer that, we had to look at what it is that a leader actually does. What really is leadership? It turns out that the function of a leader is to allow large groups to work in a coordinated and purposeful way. Then we started to look at what sort of skills leaders are encouraged to develop and which of those skills really make the difference between a leader and a great leader.

The skills that really make a difference are not the ones that many people assume are the important ones. Technical skill in whatever it is you are doing is fairly unimportant. How driven you are personally is not that important. The reason for this is that those skills are ones that don't scale. Being technically good as the leader doesn't make the group any better once you hit the capacity of that one leader to dispense technical advice. Being driven to succeed as a leader doesn't make the group driven to succeed. Those things are individual things. They have a scale of one. What matters when leading groups are skills that scale across the whole group - things that lift the whole group up, not just the leader.

LeadershipDave Martin18 August 2020leadership, coaching, capability building, communicationComment

What is the purpose of leadership?

What is leadership and why do we need it? If you do a search for leadership books on Amazon you get back thousands of titles, all with a different take on what makes a great leader. Some emphasise technical skills. Some emphasise people skills, others emphasise whatever magic formula the author believes holds the secret. You could read leadership books for the rest of your life and and up more confused than you were when you started.

So what is the secret? What does make a great leader. Why do we need leaders anyway? The only way we will answer the question of what makes a great leader is to work out what leaders really do.

LeadershipDave Martin4 August 2020leadership, organisational change, coachingComment

Crisis = Opportunity

Here in Australia (and around the world) we have seen crisis after crisis recently. In the last 6 months or so we have seen a horrific fire season that flattened whole towns and vast areas of wilderness. We have seen a global pandemic that has devastated lives around the world. We have seen the Black Lives Matter movement sparked by events overseas, but now shining a long overdue light on the lives of our Indigenous people and their often horrific treatment by law enforcement, and society in general. So far, 2020 has been a year of constant crisis.

It's an old cliche that every crisis is an opportunity in disguise. It usually pops up on awful inspirational posters or the social media posts of people who look insufferably smug. Sadly, it seems that those posters and smug social media folks are right. A crisis provides a shock to the system. It breaks the existing order. It forces a rebuilding and that rebuilding is where the opportunity is, if we can seize it.

Coaching, LeadershipDave Martin21 July 2020leadership, positivity, organisational changeComment